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General

This Privacy Statement applies to Runley Productions Inc, (hereinafter referred to as “Runley”, “we”, “us” or “our” in this Privacy Statement) Web Site. This Privacy Statement is designed to tell individuals with whom we may interact on our Web Site, about our practices regarding collection, use and disclosure of personal information, you provide via our Web Site.

What personal information will Runley collect?

Runley collects personal information from you that you provide to us voluntarily. Such personal information may include personal contact information, such as name, address, telephone number and e-mail address; your personally identifiable comments/ questions about our products and services and information required to order our products and services (including credit card information.)

In some cases, we may collect information about you that is not personal information. Examples of this type of information include the type of Internet Browser you are using, the type of computer operating system you are using and the domain name of the web site from which you linked to our Web Site. If that material is not linked to other information that is “personal information” about you, the non-personal information is not subject to this Privacy Policy.

In addition, please remember that any personal information that is voluntarily posted to any public area of the Web Site may always be accessible to other visitors and there is nothing Runley can do to prevent collection, use or disclosure of this information by those visitors.

How will Runley use and disclose the personal information collected?

We use and disclose personal information for the following purposes:
 
(a) to fulfill your orders, to process your credit card payments and to collect amounts you owe;
 
(b) to respond to your requests for information and service and to communicate with you;
 
(c) for internal research to better understand your needs and ways in which we can improve our products, services and Web Site;
 
(d) to manage and administer our business;
 
(e) to send product information and special offers that we think may be of interest to you, if you have provided your consent to receiving such materials;
 
(f) as permitted or required by law; to enforce our Terms of Use and Terms of Sale and other agreements; and for fraud protection and credit risk reduction.
 
We may also use or disclose your personal information for other purposes, which we will disclose at the time of collection.

We sometimes transfer personal information to others, including to affiliated entities or unrelated companies (“service providers”), that carry out certain functions on our behalf such as order fulfillment and data processing. In those cases, we require those service providers not use or disclose your personal information for any purpose other than as directed by Runley. Some of these service providers may be located outside of Canada, including in the United States, and your personal information may be collected, used, disclosed, stored and processed in the United States or elsewhere outside of Canada for the purposes described in this Privacy Statement. We take reasonable contractual or other measures to protect your personal information while processed or handled by these service providers. If your personal information is located outside Canada, it will be subject to legal requirements in those foreign countries applicable to our service providers, for example, lawful requirements to disclose personal information to government authorities in those countries.

Your consent

Your consent to the collection, use and disclosure of personal information may be given in various ways. Consent may be; 1) express (which may be oral, in writing or electronic), 2) implied (such as when you provide your name and address in order for us to send you products you have ordered or information you have requested) and 3) in some jurisdictions may be given by your authorized representative (such as a legal guardian or a person having a power of attorney). Generally, if you provide us with your personal information, we will assume that you consent to our collection, use and disclosure of such information as described in this Privacy Statement, if applicable, or otherwise at the time of collection.

Collection, Use or Disclosure Without Your Consent:

In certain limited circumstances our collection, use or disclosure of your personal information without consent is permitted or required by law, for example, to collect a debt you owe to us or to comply with a subpoena or court order.

What if you do not want your personal information collected, used or disclosed?

If you do not want your personal information collected, used or disclosed by us, please do one of the following: 1) follow the procedures, where available, indicated at the point of collection such as to “opt out” from the particular purposes of use and disclosure, or 2) if no “opt out” is available, do not submit personal information to us if you do not want us to collect, use or disclose it. If you have submitted personal information and later wish to withdraw your consent to its retention, use or disclosure, please contact us as indicated below. You may withdraw your consent, subject to legal or contractual restrictions and reasonable notice.

Please understand, that without your consent, we may not be able to provide certain goods or services to you. For example, if you do not provide consent to collect and use personal information necessary to process an order that you wish to place, or if you withdraw your consent to uses that are necessary to fulfill your request, we may not be able to process your order or to supply those products to you. We will endeavour to advise you if this should happen.

Security

We will protect your personal information using physical, electronic or managerial procedures designed to protect the integrity, security and appropriate use of your personal information and to prevent theft, loss, unauthorized access, disclosure, copying, use or modification. Authorized employees, agents and mandataries of Runley who require the personal information will be permitted to access personal information, to fulfill the purpose for which the information was collected and the purposes disclosed in the section above entitled “How will Runley use and disclose the personal information we collect?“. We will retain your personal information as is required for these purposes, subject to reasonable legal limitation periods and statutory or regulatory retention requirements and our document retention policies.

Although we have enacted security measures for our Web Sites, we cannot guarantee the absolute security of our Web Sites or the security of information that you submit (or that we send to you) over the Internet, since no Internet transmission is ever 100% secure or error-free. Your use of the Internet and electronic mail is at your own risk. You should take special care in deciding what information you send to us via e-mail or posting on the Runley Web Site.

Our Links to Other Web Sites:

The Runley Web Site may contain links or references to other web sites to which this Privacy Statement does not apply. Runley is not responsible for the data collection and use practices of companies or organizations to which the Runley Web Sites may provide links. We encourage you to read the Privacy Policy of every web site you visit.

What information may be stored on your computer?

You may browse our Web Sites anonymously as long as you do not register or buy products on-line. We do not store information on your computer in the form of “cookies” or similar files when you simply browse our Web Site. When you register on the site, purchase products or otherwise when you are aware and agree, Runley does use cookies to facilitate your registration profile or purchase. “Cookies” are small files containing information that a web site creates when someone visits the site. Generally users’ browsers can be set to reject cookies or to notify you when receiving a cookie. Some web site features may not be available if your browser is not set to accept cookies.

Special Notice To Parents

We have no intention of seeking personal information about minors who visit our Web Sites. If such information is collected, the same privacy policies will apply to that information. In addition, if we can identify a user as a minor, the personal information will not be used for further marketing and promotion unless the minor’s guardian has consented. We encourage you to ask your children to seek your permission before providing information about themselves or their family over the Internet.

Special Notice To Children

Ask your parent or guardian for permission before you send any personal information over the Internet, including to our Web Sites.

How to Contact Us – Access to Information

Runley may establish and maintain a file of your personal information at our offices for the purposes described in this Privacy Statement. To request access to, or correction of, your personal information, please write to Runley’s Privacy Compliance Officer, P.O. Box 437, Orangeville, Ontario L9W 5G2. In some circumstances, Runley may not be able to provide access to your information or to all of it. For example, Runley will not provide access to information if doing so would reveal personal information about a third party, would reveal confidential commercial information, or if it is protected by solicitor-client privilege or was generated in the course of a formal dispute resolution process. If you have any questions, or if you wish to make inquiries, express concerns or make a complaint about our personal information practices, you may write to the Privacy Compliance Officer at the above address.

Updates to this Privacy Statement

We reserve the right to make changes to this Privacy Statement. If this Privacy Statement materially changes, we will take reasonable measures to notify you of these changes, including posting a copy of the revised Privacy Statement on our Web Sites. Your continued consent to our collection, use and disclosure practices following notification of any material change and/or your continued access to the Web Sites following the posting of any changes to this Privacy Statement shall constitute your acceptance of those changes. You may also contact us if you would like us to send you a copy of the most current version of this Privacy Statement. This Privacy Statement was last revised January 2010.

Language

For a French version of this Privacy Statement, please write to the Privacy Compliance Officer at the address set out above.

Pour une version française de cette déclaration de confidentialité, s’il vous plaît écrivez au responsable de la protection des renseignements personnels à l’adresse indiquée ci-dessus.

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